Acceptance at Checkout

PetMitra shall display the relevant policy or service-specific terms before the final order or booking confirmation.

The final payment/booking button should remain disabled until the required checkbox has been accepted.

General acceptance

“I have read and agree to the PetMitra Master Terms & Conditions and Privacy Policy.”

Teleconsultation acceptance

“I have read and agree to the Veterinary Teleconsultation Terms. I understand the limitations of remote consultation and that physical examination or emergency care may be required.”

Prescription medicine acceptance

“I confirm that the information and prescription submitted are genuine and accurate to the best of my knowledge. I understand that the order is subject to applicable prescription and dispensing requirements.”

Grooming acceptance

“I have provided relevant information about my pet's health and behaviour and agree to the applicable Grooming Service Terms.”

Product acceptance

“I have reviewed the Product information and agree to the applicable purchase, delivery, cancellation, return and refund terms.”

These acknowledgements do not waive rights that cannot legally be waived.