Accessories & Equipment Policy

9.1 Product selection

Users should check size, dimensions, weight limits, material, compatibility and manufacturer instructions before purchase.

9.2 Incorrect size

Change-of-mind or sizing returns may be considered where the Product is unused, complete and in its original condition, subject to the specific listing and applicable law.

9.3 Defective equipment

A defective accessory or equipment item may qualify for a remedy under the applicable warranty, return policy or law.

9.4 Safety

Users must inspect accessories before use and discontinue use if a Product becomes unsafe.

PetMitra shall not exclude responsibility imposed by law for a defective Product or its own applicable obligations.

9.5 Warranty

Where a manufacturer or seller warranty applies, its duration, scope and exclusions should be disclosed on the Product page or accompanying documentation.